Communicating With Us
At Kunkel Wittenauer Group, we take great pride in our commitment to staying in touch efficiently and effectively with our clients—both tenants and owners. Clear and open communication is a two-way street, and there are times when we’ll need to hear from you, and we want to make that process as clear and easy for you as possible.
For the quickest response, email is the best way to get in touch with us. We monitor our inboxes closely to ensure timely and efficient communication with our clients.
In the event that you are not able to email us, you can always contact us by phone at (618) 632-8200. Each of our team members has a dedicated extension and voicemail box.
Owner & Tenant Communication Process
We’ve developed a streamlined process to facilitate communication for both owners and tenants, ensuring everyone is on the same page. For more details on how to communicate effectively within these processes, please refer to the flowcharts provided below. These visual guides are designed to make it easier for you to understand the best ways to reach out and what to expect in response.
Our Commitment to Our Clients
Our clients are at the heart of everything we do. We’re committed to delivering exceptional customer service, timely and effective communication, and a personalized approach to property management. We understand that each client has unique needs and expectations, and we strive to exceed them every time.
24/7 Maintenance
We know that property issues don’t stick to a 9-5 schedule. That’s why we offer 24/7 maintenance services to ensure that any problem is addressed promptly and efficiently. Our online maintenance request system makes it easy for tenants and property owners to report issues, and our dedicated team is always ready to respond.
