REPAIRS & MAINTENANCE REQUEST

We are now using a program called Property Meld to handle your maintenance requests. You can submit a request, chat directly with the maintenance team at Kunkel Wittenauer Group and chat with the vendor assigned to your request. Submit all requests through your Property Meld account. 

Click the button below to log in to your Property Meld account or request an invite to set up your account.

Submit Your Maintenance Request

MAINTENANCE EMERGENCIES

Examples of TRUE EMERGENCY ISSUES:
• Basement Flooding
• Sewer Backups
• No Heat if temperature is below 40 degrees
• No AC if temperature is above 90 degrees

Examples of NON-EMERGENCY ISSUES
• No hot water
• Toilet Clogs
• Lockouts

To report after-hours emergencies, call 618.632.8200 and select the appropriate prompt or click the button below to call.

Report After-Hours Emergency

Leave the below information and you will be contacted.

  • Name

  • Address

  • Issue you are having

  • What steps have been done to troubleshoot and/or preventative measures

*If you call the emergency line for a non-emergency item, your call will be returned on the next business day. If you place an emergency maintenance request and it’s a non-emergency, you will be charged for the service call.