REPAIRS & MAINTENANCE REQUEST

To submit a maintenance request please log into your tenant portal

Submit Your Maintenance Request

MAINTENANCE EMERGENCIES

Examples of TRUE EMERGENCY ISSUES:
• Basement Flooding
• Sewer Backups
• No Heat if temperature is below 40 degrees
• No AC if temperature is above 90 degrees

Examples of NON-EMERGENCY ISSUES
• No hot water
• Toilet Clogs
• Lockouts

To report after-hours emergencies, call 618.632.8200 and select the appropriate prompt or click the button below to submit a request.

Report After-Hours Emergency

Leave the below information and you will be contacted.

  • Name

  • Address

  • Issue you are having

  • What steps have been done to troubleshoot and/or preventative measures

*If you call the emergency line for a non-emergency item, your call will be returned on the next business day. If you place an emergency maintenance request and it’s a non-emergency, you will be charged for the service call.