REPAIRS & MAINTENANCE REQUEST
To submit a maintenance request please log into your tenant portal
Examples of TRUE EMERGENCY ISSUES:
• Basement Flooding
• Sewer Backups
• No Heat if temperature is below 40 degrees
• No AC if temperature is above 90 degrees
Examples of NON-EMERGENCY ISSUES
• No hot water
• Toilet Clogs
To report after-hours emergencies, call 618.632.8200 and select the appropriate prompt or click the button below to submit a request.
Leave the below information and you will be contacted.
Issue you are having
What steps have been done to troubleshoot and/or preventative measures
*If you call the emergency line for a non-emergency item, your call will be returned on the next business day. If you place an emergency maintenance request and it’s a non-emergency, you will be charged for the service call.